AXA Philippines offers convenient payment methods for customers
Policyholders will no longer have to worry
about delayed payments with convenient payment options provided by AXA
Philippines.
AXA Philippines, one of
the country’s leading insurance providers, is offering various convenient online
payment methods to help customers be safe and worry-free during these times.
Policyholders can pay
premiums in the safety of their homes through online banking channels including
MetrobankDirect, PS Bank Online, BDO Online Banking, BPI Express Online, PNB Online Banking, China Bank Online Internet Banking, BancNet Online, as
well as credit card online through the AXA Philippines website at
www.axa.com.ph.Only VISA and Mastercard credit cards are accepted.
Policyholders may also opt
to use the phone banking service of BPI or simply use ATM cards to pay via
Metrobank’s electronic teller machines. Over-the-counter payments are also
accepted at Metrobank, PSBank, BDO, BPI, Landbank, PNB, LBC (except in SM malls and Sta. Lucia mall), EC
Pay (which includes 7-11, Metro Gaisano, Gaisano Grand, among others) and Remitbox
Collect (HLhuillier, Prime Asia, Gemmary).
For hassle-free automatic payments, policyholders can also submit an
accomplished auto-debit arrangement (ADA) form and valid ID at any AXA or
Metrobank branch. Simply download the form at https://www.axa.com.ph/self-service.The following banks are available
in the auto-debit arrangement facility: Metrobank, Landbank, BPI, BDO,
Chinabank, and PNB. Once AXA receives your ADA enrollment application, you will
receive a notification on the status of your enrollment.
An ADA may be cancelled, but the request should be received 30 days
before the next billing schedule. If the policy payment method is monthly, a replacement
auto-pay facility is required.Please note that for policies using their PSBank
account in the ADA, customers should coordinate directly with PSBank on the
cancellation of the auto-debit arrangement.
If the policyholder is unable to pay, a third party can do so provided that
he/she is an immediate family member, namely a spouse, parent, child, or
sibling. He/she must also submit proof of affiliation, which is subject to
approval.In the event the payor doesn’t qualify as an acceptable third party, he/she
must submit a direct credit form to avail of a refund, and the policyholder
must pay the premium due.
All payments will be posted in at least two to three business days. Once
payment has been posted, policyholders will receive the original receipt (OR)
via email and
may view this in their myAXA or Emma by AXA app account within two days from
the date of posting.
Policyholders will no longer have to worry about delayed payments with
these convenient payment options provided by AXA Philippines. To know more,
visit www.axa.com.ph
or follow AXA’s Facebook(@AXA.Philippines)
and Instagram (@axa.philippines).
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